Our Vision 愿景
To be a logistics platform that is highly sought after by young talent and industry.
成为年轻人才和业界追捧的物流平台
Our Mission 使命
- We strive to provide the best improved services to our customers.
- We aim to provide growth, opportunities and benefits to Hanson Warriors.
- We aim to gather SME logistics companies on the Hanson Platform.
- 通过创新和卓越的服务,为客户创造价值和便利。
- 以员工成长为核心,为恒生勇士们提供发展平台和福利。
- 通过整合资源,建立一个汇集中小企业物流公司的强大平台。
Our Core Values 价值观
At Hanson, we value professional teamwork, commitment and mutual support.
恒生勇士秉持
- Communication
Clear and effective communication to ensure customer’s needs are met. Effective communication with the shipper to establish clear expectations, provide timely updates, and address any concerns or questions promptly. - Responsiveness
Responding to customer inquiries, concerns, or complaints in a timely and helpful manner. - Accountability
Taking responsibility for any mistakes or issues that arise, and working to resolve them quickly and effectively. - Honest (Talk Fact)
Being honest to customer to gain their loyalty and earn they trust. - Customer Satisfaction
Provide good service to ensure customer happy & satisfied with Hanson service.
- 沟通
良好的沟通能避免产生不必要的费用。与托运人进行有效沟通,建立明确的期望,及时提供更新,并及时解决任何疑虑或问题。公开透明的沟通有助于建立信任并确保顺畅的运输体验。 - 响应能力
及时、理解和有帮助地回复客户的咨询、关注或投诉。 - 责任
对任何错误或问题负责,并快速有效地解决它们。 - 誠實(講事實)
对客户诚实以赢得支持、信任和忠诚度。 - 客户满意度
提供良好的服务,以确保客户对恒生服务感到满意。